Pow Wow!

Pow Wow!

The biggest mistake that is frequently made when trying to resolve issues in the workplace, is to jump straight to solution mode. When I teach problem-solving skills, I spend the majority of the course focusing on understanding the problem, because the more time we...
Incident Investigations and Incident Management

Incident Investigations and Incident Management

Does your stomach drop when you hear something has gone wrong at work? Perhaps a product failure requiring a recall? Or a client has banned your workers from site due to poor adherence to safety requirements? Do you know how you would handle an information security...
AI – Will it Solve our Problems?

AI – Will it Solve our Problems?

Have you checked out ChatGPT yet? If not, you are one of the few. Artificial Intelligence (AI) has been used for some time now, but is becoming more obvious with chatbots available for anyone to play with. The definition of artificial intelligence is technology that...
But I’m not Creative…

But I’m not Creative…

Last week’s article in critical thinking resulted in numerous comments, with one in particular questioning the place for emotions in solving problems. This prompted me to go deeper into exploring Edward de Bono’s book Six Thinking Hats. His concept of the six hats is...
Before you Criticise – Think Critically

Before you Criticise – Think Critically

We’ve had some heated discussions in our house this weekend! I hope recent global events such as the passing of Queen Elizabeth II have prompted some contemplation for you too, but without heated conflict. This contention has prompted me to think about thinking. As a...