


Why Upskill?
With unemployment at historical lows, what should companies do if they can’t find more people? Nearly all my clients have positions open currently, and there are various approaches to hiring. They range from marketing the company as a great place to work, paying more...
Talking the Problem-Solving Lingo
Do you all talk the same lingo at work? You know, after you’ve all completed training that introduced a new terminology, do you all use it for the next few weeks or months? Language can be effective in building new ideas and behaviours into company culture, and it...
Go Deeper on Problem Solving
Have you ever been in a canoe or small boat and noticed water at your feet? What did you do? Did you start by emptying out the water so your shoes and gear didn’t get wet, only to realise the water was not decreasing? My husband and I had a situation like this about a...