I Hate Procedures!

I Hate Procedures!

Over the years, I have worked with a few start-ups and scale-ups, and it is an interesting journey as the business matures. Start-ups are often staffed by extremely intelligent people who are happy to ‘make up the rules’ as they go. As the business grows, more staff...
Lean In or Lean Out?

Lean In or Lean Out?

When things get hard, we are sometimes told to lean in, but at other times, we might need to lean out. In last week’s webinar, I was describing the Sydney to Hobart yacht race, and how there are different classes of yachts that participate, and winners for each class....
Is it a Process or a System?

Is it a Process or a System?

Sunday night, I was watching a repeat of the classic Aussie sitcom Kath & Kim. Known for mixing their words, they never disappoint. Kath’s wedding invitation was hilarious: “You are invited to witnessKath and Kel denounce their love for each other and consummate...
No Nasty Little Surprises

No Nasty Little Surprises

Do you recall a TV advertisement from 1987 for Baygon? In my family, we used to have a big laugh about “flitting around the pots and pans cupboard”! The point was they would spray their surfaces so there were no “nasty little surprises” from cockroaches. (For those...
10 Years from Now

10 Years from Now

Do you have a 10-year goal? Ever thought about what your business would look like in 10 years? What role will you be playing? What structure will your team have? What revenue will you be targeting? Recently, I watched a TV show on the building of the Panama Canal. It...