Systems Amplify Us

Systems Amplify Us

This week I have been in New Zealand, talking about how small businesses face a growth hump before they can become medium businesses, and also how medium businesses face a similar hump on their way to becoming large businesses. Looking around the countryside here,...
Plan Ahead

Plan Ahead

Do you remember reverse parking a car before the invention of the reversing camera and sensors that beep if you get too close to an object? It was not uncommon to see a car driving around with a dent the shape of a bollard! To manage the risk, some people avoided...
Leadership in the ISO Standards

Leadership in the ISO Standards

Following on from last week’s article on translation of the ISO management system standards, this week I’m exploring some specific clauses on Context and Leadership. DO IT FOR THE BUSINESS NOT THE AUDITOR! Before I go any further, I should preface this with a warning...
Talking the Problem-Solving Lingo

Talking the Problem-Solving Lingo

Do you all talk the same lingo at work? You know, after you’ve all completed training that introduced a new terminology, do you all use it for the next few weeks or months? Language can be effective in building new ideas and behaviours into company culture, and it...
Risky Business

Risky Business

Ever done something that scared you? I used to ride mountain bikes in the bush before I had kids. By the year 2000 I was building up good technical skills and could ride up and down jumps that scare me to look at these days. Recently on a local bushwalk I found a very...