10% Better – Turning Compliance from a Cost to a Benefit

10% Better – Turning Compliance from a Cost to a Benefit

A client recently told me they had plenty of work, they just need to consolidate their position. He meant they needed to make sure they could deliver what the customers wanted, and to become more efficient at how they did that rather than look for growth this year. He...
Look Back to Look Forward

Look Back to Look Forward

Reflection is an important activity that we don’t always stop long enough to do. But it really is important to regularly take time to understand what we have achieved and check if that matches up with what we planned. And reflection is not only about achievements,...
Throw Out Your Paper!

Throw Out Your Paper!

What is a quality or safety management system? Should I buy an online management system? Do I have to pay for a fancy software system? These are typical questions asked by companies looking to be certified to ISO 9001, ISO 14001 or WHS standards such as AS/NZS 4801...