Do you have productivity issues in your business? Do you think your team could be working more efficiently in some areas? Are there known problems that repeatedly raise their ugly head, causing delays and frustration? In your business do you approach problem-solving the same as innovation?
Many quality companies have an ‘issue’ log which is used to capture recurring problems, and assign an owner to investigate the root cause, to prevent it from recurring. However, all too often the person responsible has no training in any form of root cause analysis. Assuming you can find the root cause(s), often the corrective actions put in place may not resolve the issue permanently.
Left-brained or Right-brained Thinker?
So, is problem-solving the same as innovation? By training your teams and encouraging the use of various types of thinking when approaching productivity or quality problems, the solutions can be innovative and your business will reap the rewards.