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Prevent Not Provoke

Risk management doesn’t always have a good name. Yet the most successful risk takers in business, sport or life use risk management to guide them toward opportunity. 

A good risk assessment is not about stopping progress. It’s about anticipating what could slow us down and preparing for it. It helps organisations move forward with greater confidence, clarity and agility. 

A strategic business tool 

When viewed through that lens, psychosocial risk assessments should be seen as a strategic business tool. They help organisations design workplaces that support optimum productivity — consolidating what works well and addressing the processes, pressures and behaviours that may not. 

Despite this, some leaders remain concerned that undertaking a psychosocial risk assessment could provoke more claims. It’s an understandable concern. 

The reality however, is that these assessments are designed to do the opposite. They are there to prevent claims, not provoke them. 

Around a quarter of workplace psychosocial claims are linked to work pressure.  

Importantly, this is not limited to frontline industries such as healthcare, emergency services or retail. Every organisation experiences pressure points — competing priorities, change fatigue, unclear expectations, workload spikes or poor communication. Left unchecked, these can quietly erode performance, culture and wellbeing over time. 

Like a beehive, every organisation relies on people working in rhythm. When pressure, confusion or overload build unchecked, productivity and wellbeing can quickly suffer.  

A psychosocial risk assessment provides leaders with the opportunity to identify those risks early and put practical improvements in place before issues escalate. It creates visibility, encourages better conversations and helps organisations build systems that are more resilient and future fit. 

The businesses that will thrive in the future are not those avoiding difficult conversations. They are the ones prepared to proactively assess risk, adapt early and lead with intention. 

Psychosocial safety is not simply a compliance exercise. It is part of building a workplace where people can perform at their best — calm in the eye of the storm, agile in times of change and ready for what the future may bring. 

The Author

With over 30 years’ experience, from engineering and manufacturing through to consulting, facilitation and speaking, Lauren’s passion and expertise is in helping leaders build businesses for the future.

She helps organisations become “future fit” through pragmatic application of risk management in strategic planning and management systems. Lauren is also passionate about developing future fit leaders through essential leadership skills.

Her book 10% Better – Taking Organisations from Ordinary to Excellence has been acclaimed as a practical and hugely helpful guide for business leaders.

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Lauren Jones

T: 0432 003 300

E: lauren@laurenjones.com.au

(c) Copyright 2025 All Rights Reserved Lauren Jones

Recent Posts

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