LAUREN JONES
TURNING ORDINARY INTO EXCELLENCE
I’ve spent the last 30 years building my career in engineering, manufacturing, training, volunteering and more. I started as an electrical engineer in petrochemical manufacturing where I quickly moved into operations management. During that period the importance of quality assurance, health and safety, and environmental compliance became ingrained, while I developed important leadership skills heading an operations team. Creating management systems for ISO compliance and facilitating strategic objective setting workshops was a natural progression.
I love working with C level executives, business owners and leaders. I’ve seen terrific success with clients multiplying in size as I work with them facilitating their strategy, training their leaders, developing and refining their systems and continuously improving their businesses.
I help leaders build sustainable businesses through conscious improvement for increased profitability.
I build a bridge between your strategy and your team.
What makes me different is my deep understanding of how to turn compliance from a cost into a benefit. Through natural curiosity and experience, I know there is a lot more than ‘box ticking’ to help clients improve their profit, processes, and productivity.
My passion is for engaging people in this process, gaining their buy-in and owning their contribution to the overall success of the organisation. I help them do this by
- identifying and closing any gaps in leadership and team alignment
- developing processes and systems
- training the people involved
- helping leadership build a unified culture necessary to shift to bigger thinking and results
As a trusted observer with a technical background, a good ear, a gentle ‘sticky beak’, a clear mind and talent for facilitation, clients listen to me and seek my counsel. In trusting me and allowing me to listen to their problems, I tailor my services to best help them and prove my tried-and-tested theories and processes within their living, breathing and growing businesses.
It’s a privilege.
A recent client is a significant player in the construction industry who was struggling to engage the leadership team in driving meaningful quality, safety and environmental improvement. They brought me in to facilitate objective setting and we have turned this around and rapidly gaining momentum with their initiatives.
Another recent success was with an infrastructure company whose biggest problem was efficiency and productivity. I worked with them to understand their processes and their compliance requirements, and together we were able to eliminate unnecessary steps and significantly reduce administrative overhead.
I offer a range of services across strategic facilitation, skills development, systems implementation, and continual improvement that increase clarity and focus on outcomes, build efficiency and profitability whilst reducing confusion, risk, and wasted resources and energy.
Working with leaders of businesses I notice they are often-times in overwhelm, having to deal with change, cynical team leaders, lack of buy-in from staff without the measures in place to track productivity and success. Many are frustrated, dealing with internal conflict, and worrying about failure and the direction the company is taking.
This is why I’ve developed my INSPIRE, EMPOWER and ENHANCE suite of services that help organisations keep focused and motivated on outcomes, their people aligned and skilled, their systems optimised, with metrics in place for feedback and conscious improvement. It’s about turning Ordinary to Excellence, and I look forward to working with you.
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