Risky Business

Risky Business

Ever done something that scared you? I used to ride mountain bikes in the bush before I had kids. By the year 2000 I was building up good technical skills and could ride up and down jumps that scare me to look at these days. Recently on a local bushwalk I found a very...
The Expert Leader

The Expert Leader

In my work with a multitude of organisations, I’ve found there are 2 types of people who tend to be responsible for quality, environment and safety management systems. Acknowledging the great work these people do, this article explores potential opportunities for...
Empowering Others

Empowering Others

Apparently the word ‘empower’ is a bit overdone. But in my experience it is often not done enough! To empower someone is to give them the authority or power to do something, and to make them stronger and more confident. This year I have taken a big step and empowered...
GO DEEPER ON PROBLEM SOLVING

GO DEEPER ON PROBLEM SOLVING

Have you ever been in a canoe or small boat and noticed water at your feet? What did you do? Did you start by emptying out the water so your shoes and gear didn’t get wet, only to realise the water was not decreasing? My husband and I had a situation like this about a...
THREE ESSENTIALS FOR KICKING GOALS

THREE ESSENTIALS FOR KICKING GOALS

Having trouble getting your team to follow through on objectives? It’s not easy getting ownership for something that is seen as ‘extra’ to their normal job. Yet some teams are really succeeding. How do they do it? This story might shed some light. When my son was...
AM I INSPIRED?

AM I INSPIRED?

Recently during a strategy workshop, I asked the team what the word ‘Inspire’ meant to them. There were some interesting results. I won’t share the results here, but you might like to think for a moment what it means to you. In my upcoming book 10% Better: Taking...
CONSCIOUS IMPROVEMENT

CONSCIOUS IMPROVEMENT

What area of your business isn’t running as smoothly as you’d like? What frustrations or delays or errors are you continually putting up with? An improvement program requires a conscious decision to address the inefficiencies and roadblocks that crop up, and should be...
10% Better – Turning Compliance from a Cost to a Benefit

10% Better – Turning Compliance from a Cost to a Benefit

A client recently told me they had plenty of work, they just need to consolidate their position. He meant they needed to make sure they could deliver what the customers wanted, and to become more efficient at how they did that rather than look for growth this year. He...
Do it on Purpose

Do it on Purpose

A 2021 McKinsey report tells us that employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need or be prepared to lose talent to companies that will. It’s no longer just a case of defining a company...
STOP FIGHTING FIRES

STOP FIGHTING FIRES

What an exciting few weeks we’ve had on the east coast of Australia! Dramatic, traumatic, destructive and tragic, but nonetheless exciting. (For those not based here, we’ve seen repeated east coast low pressure systems bring deluges of rain for weeks on end causing...