ANTICIPATE THE WORST TO BE THE WORST

ANTICIPATE THE WORST TO BE THE WORST

It’s hard to take time out to be innovative if we’re too busy patching holes. Which leads me to ask you this question. Do you think problem solving should be reactive or proactive? Let’s use the following example of finding water in our boat. If we scoop it out, we...
Why Upskill?

Why Upskill?

With unemployment at historical lows, what should companies do if they can’t find more people? Nearly all my clients have positions open currently, and there are various approaches to hiring. They range from marketing the company as a great place to work, paying more...
Plan Ahead

Plan Ahead

Do you remember reverse parking a car before the invention of the reversing camera and sensors that beep if you get too close to an object? It was not uncommon to see a car driving around with a dent the shape of a bollard! To manage the risk, some people avoided...
Perfect Date

Perfect Date

A professor from Deakin University was speaking recently about the perfect date. She was quoting research which tells us that if a couple work together on a project while dating (think Escape Room, camping, cooking together) this can be a great indicator of long-term...
Leadership in the ISO Standards

Leadership in the ISO Standards

Following on from last week’s article on translation of the ISO management system standards, this week I’m exploring some specific clauses on Context and Leadership. DO IT FOR THE BUSINESS NOT THE AUDITOR! Before I go any further, I should preface this with a warning...
Not the Cookie Cutter

Not the Cookie Cutter

A business is made up of systems. Systems for hiring, systems for quoting, systems for getting stuff done. ISO standards for quality management, environmental management, workplace health and safety, information security (and many others) have been designed to...
TALKING THE PROBLEM-SOLVING LINGO

TALKING THE PROBLEM-SOLVING LINGO

Do you all talk the same lingo at work? You know, after you’ve all completed training that introduced a new terminology, do you all use it for the next few weeks or months? Language can be effective in building new ideas and behaviours into company culture, and it...
Risky Business

Risky Business

Ever done something that scared you? I used to ride mountain bikes in the bush before I had kids. By the year 2000 I was building up good technical skills and could ride up and down jumps that scare me to look at these days. Recently on a local bushwalk I found a very...
The Expert Leader

The Expert Leader

In my work with a multitude of organisations, I’ve found there are 2 types of people who tend to be responsible for quality, environment and safety management systems. Acknowledging the great work these people do, this article explores potential opportunities for...
Empowering Others

Empowering Others

Apparently the word ‘empower’ is a bit overdone. But in my experience it is often not done enough! To empower someone is to give them the authority or power to do something, and to make them stronger and more confident. This year I have taken a big step and empowered...