More EQ Tips

In previous articles, I looked at how higher EQ often equates to higher salary. The articles went on to encourage us to observe ourselves, our behaviours and reactions, when under stress and triggered or annoyed.

Once we have explored our own weaknesses, there is more to do.

As Bradberry and Greaves tell us in Emotional Intelligence 2.0, self-management builds upon self-awareness. We need to be able to pick up on the rumblings that happen before we explode or snap.

If we’re game, we should ask others for feedback. This gives us insight into how our emotions and reactions affect them. It’s not always easy to hear, so we need to have a growth mindset to listen. Remember to thank them for their feedback rather than be defensive.

Strategies from Mum stand the test of time

Once we’ve learned to recognise our triggers, we need some strategies. There are 17 strategies in their book, and it turns out some of the old-school lessons have stood the test of time. The classic “count to 10” that our parents and teachers taught us is as valuable now as ever.

How can we do that in the workplace? Take a glass of water or cup of tea into meetings where we might lose our temper. Taking a sip at critical moments gives us time to process our reaction and plan a constructive response.

We’ve all heard the expression “If I didn’t laugh, I would cry”. Forcing a smile or a laugh actually changes our physiology and sends happy signals to our brains. By tricking our brains into a more positive emotional state we find it easier to problem solve.

There are plenty more strategies for us to learn and practice, but for now, let’s have a cup of tea and a smile.