WHAT IS YOUR FOCUS?

WHAT IS YOUR FOCUS?

What is your organisational focus? Are you a compliance focused organisation or do you have a focus on continual improvement? It is a sad fact that many companies that focus purely on compliance tend to stagnate. They might have moments once a year where everything is...
Look Back to Look Forward

Look Back to Look Forward

Reflection is an important activity that we don’t always stop long enough to do. But it really is important to regularly take time to understand what we have achieved and check if that matches up with what we planned. And reflection is not only about achievements,...
Continually Enhance

Continually Enhance

Organisational excellence is not an end game, rather it is a journey that a business can travel on that consists of continually enhancing business processes and the services or products delivered. Do you understand you core business? What is it that your business...
Keep Score!

Keep Score!

We are taught that in relationships that we shouldn’t keep score, and I would agree with that. However continual improvement in business requires measurement and understanding of what measures are important. “However beautiful the strategy, you should occasionally...
Remove the Obstacles

Remove the Obstacles

Sydney missed the ski season this year due to lockdown but the ski slopes are beautiful in Summer too. Some years ago, we holidayed in Summer at the NSW ski resort town of Perisher. There was no snow, just beautiful walks and scenery, and peace and quiet. We took the...
Challenge your Values

Challenge your Values

There’s no video ref in business. Or is there? In professional sport these days the umpire or referee repeatedly refers to the video replay. In tennis this is to challenge a line call, in football it can be to confirm an offside, in rugby a try. The professional...