Recently during a strategy workshop, I asked the team what the word ‘Inspire’ meant to them. There were some interesting results. I won’t share the results here, but you might like to think for a moment what it means to you. In my upcoming book 10% Better: Taking...
What area of your business isn’t running as smoothly as you’d like? What frustrations or delays or errors are you continually putting up with? An improvement program requires a conscious decision to address the inefficiencies and roadblocks that crop up, and should be...
A client recently told me they had plenty of work, they just need to consolidate their position. He meant they needed to make sure they could deliver what the customers wanted, and to become more efficient at how they did that rather than look for growth this year. He...
A 2021 McKinsey report tells us that employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need or be prepared to lose talent to companies that will. It’s no longer just a case of defining a company...
What an exciting few weeks we’ve had on the east coast of Australia! Dramatic, traumatic, destructive and tragic, but nonetheless exciting. (For those not based here, we’ve seen repeated east coast low pressure systems bring deluges of rain for weeks on end causing...
A few years ago, a tennis coach suggested I change my grip to a more modern and versatile hold that would make changing from forehand to backhand quicker. I didn’t think I had much of a problem with that area of my game, but I gave it a go. It seemed to work, but I...