10% Better – Turning Compliance from a Cost to a Benefit
A client recently told me they had plenty of work, they just need to consolidate their position. He meant they needed to make sure they could deliver what the customers wanted, and to become more efficient at how they did that rather than look for growth this year. He...
WHAT IS YOUR FOCUS?
What is your organisational focus? Are you a compliance focused organisation or do you have a focus on continual improvement? It is a sad fact that many companies that focus purely on compliance tend to stagnate. They might have moments once a year where everything is...
Look Back to Look Forward
Reflection is an important activity that we don’t always stop long enough to do. But it really is important to regularly take time to understand what we have achieved and check if that matches up with what we planned. And reflection is not only about achievements,...
Continually Enhance
Organisational excellence is not an end game, rather it is a journey that a business can travel on that consists of continually enhancing business processes and the services or products delivered. Do you understand you core business? What is it that your business...