Lauren’s passion is for engaging people in this process, gaining their buy-in and having them own their contribution to the overall success of the organisation. She helps them do this by identifying and clasing any gaps in leadership and team alignment, developing processes and systems, training the people involved and helping leadership build a unified culture necessary to shift to bigger thinking and results.

10% BETTER: Taking Ordinary Organisations to Excellence

My new book 10% BETTER: Taking ordinary organisations towards excellence is now available.

It fundamentally answers the questions: what would it mean for your organisation to be 10% better; and what would this mean to your bottom line?

In my book I explore three pillars for achieving this.

The first is around INSPIRING your people. Now this is a great word … but what does it mean and how do you actually do this? I delve into this in my book.

The second pillar is around EMPOWERING your people. There are two elements to this: the first is around having systems that enable people to work to their best, not systems that slow them down and frustrate them. The second part is elevating people’s capabilities through training, mentoring and opportunities to develop.

The third pillar is ENHANCING your systems. This is about putting in place structured feedback processes to review the data and improve the way you are doing things to grow your business.