I’m Lauren Jones
Leadership, Teams, & Management System Expert
Improve Consulting Pty Ltd
Consulting services for developing your ISO9001 management system and processes ready for certification and to maintain compliance.
Improve Systems
Online systems to manage compliance to quality, environment, health & safety and other ISO standards.
What can I do for you?
Quality Mindset Training
For organisations developing their quality culture.
One-day training for leaders or team members exploring the concept of quality management with tailored exercises for your business.
Customer focus - who is my customer?
Teams - working together
Quality data - what is / is not quality?
Problem solving - what is root cause analysis?
The quality cycle - defined for your business
Coaching & Consulting
Mentoring
Facilitation
Training
Learn to think differently & be innovative when solving problems to improve quality and productivity in your organisation.
Customised for your organisation, covering the following topics:
- My customer / Our Customer
- Problem Solving Techniques
- BYO quality ‘issue’
- Personal/Team Productivity Tips
- For teams, team leaders, or individuals
About Me
After a career in engineering, operations management, futures trading, professional training, volunteering and more, I started Improve Consulting because I knew the way to fulfilment is to help others improve.
I love working with business owners, C level executives, technicians and tradies. I’ve seen some terrific success with clients tripling in size during my association with them.
Let me work with you to develop not only the processes & systems, but also the people and ultimately the culture you need to succeed.
Testimonials
“Improve Consulting helped us to successfully setup our Quality Management System, and obtain ISO9001 accreditation. Lauren’s knowledge and help throughout the process was invaluable.”
“Improve consulting assist us at every step for seeking NDIS approval to be an approved provider. The MD is a wonderful and knowledgeable person. The company provides us an unconditional level of service. Thank you so much Lauren.”
Here’s Proof
From The Blog
Quality Mindset
Essential to implementing a quality management system is training your leaders and your teams in how they contribute to the quality output of your organisation. Even if they are not customer facing, they all have a part to play, and need a quality mindset.
From Scrambled to Strategic
Go from being scrambled to being strategic and make your business priorities clear to your whole team.
Improve Business.
Improve Systems.
Improve Consulting.
I’m committed to helping you achieve your management system requirements. I offer straight-forward, practical advice and can guide you through every step of the way to getting certified. Our success depends on your success.
Get in touch today to find out how your business can benefit!